Finance and Economics IT Management & Business Others Marketing and PR Media
August 17, 2018
Teamleader – France
Spotzer is a fast paced, rapidly growing, global digital marketing business. Headquartered out of Amsterdam, we have 6 offices around the globe, and we are serving tens of thousands small businesses across the world by building their websites, launching their paid search campaigns and creating power content.
We are looking for a talented Teamleader to join our fun and energetic team in Amsterdam on a full time basis.
Oversee day-to-day operation across the team, including task overview and calendars, to ensure the timely and successful delivery of our digital products according to internal SLA
Work closely with Partner Account Director to ensure workflow consistency across accounts
Provide support to the team on workflow related issues to the team and liaise with the IT department to solve them
Analysis and delivery of production daily reports generated through Salesforce to proactively flag traffic hurdles
Monitor Client Managers production performance and report on metrics
Pro actively flag work patterns and staffing levels to avoid a backlog of orders
Identify and develop any required improvement to end to end operations to allow smooth production of deliverables
Coach and train Client Managers on soft skills and new procedures
Proven work experience in a reporting and operational role in a customer care/digital production environment for at least 2 years.
Organizational and time-management skills
Strong affiliation with numbers and people
Ability to communicate effectively in English (other European languages are an advantage)
Hands on experience of CRM software (preferable)
Strong work ethic and team spirit!
Spotzer is an Equal opportunity employer. If you think you meet these requirements and you are inspired to join a dynamic, international company that is growing rapidly, we look forward to your application letter and resume.