SWIFT Applications Support Engineer (m/w/d) – Referenz: 149825
equensWorldline is one of the leading and most innovative payment service providers in Europe. As experts in financial processing and software licensing we provide services to fulfill all needs of the dynamic European payments market. Innovation is high on our agenda, as the payments industry is rapidly evolving. Thats why we foster the development of new and innovative solutions, such as instant payments, contactless payments, mobile payment solutions and digital identity services, allowing our clients to cater for the shifting needs and increasing demands of their customers. Each year we process billions of payments, point-of-sale and ATM transactions. Obviously, all those transactions must be processed seamlessly, securely and efficiently. And thats what we do.
Being a central pillar of the Worldline Group, its our ambition to support our clients in keeping up with the rapidly shifting needs and increasing demands of their customers. A challenging job, as the European payments market and therefore also our organization is subject to continuous change. equensWorldline is a truly European company with office locations in multiple countries and a broad, international client base in numerous countries across Europe.
equensWorldline Global Business Line Account Payments is looking for a SWIFT Application Support Engineer (m/f/d) The SWIFT Service Bureau is part of the Account Payments division, and provides:
A fully managed outsourced SWIFT service covering the setup, business configuration, daily operations and run, and maintenance of SWIFT for customers located internationally using the SWIFT network;
Fully run hosting solutions for a dedicated business applications;
A hosting solution for messaging hubs.Working with an expanding and highly-motivated team supporting the strong growth of this business, the SWIFT Application Support Engineer will coordinate all handled service tasks related to the equensWorldline SWIFT service bureau operations, including:
You are responsible for the configuration, maintenance, and daily operations of the Service Bureaus SWIFT messaging interface application, Intercope BOX;
You provide customer support and project technical consulting for existing and new customers including new client project implementation working in close conjunction with customers;
As a SWIFT expert, you support SWIFT product management, services and infrastructure strategy evolution, SWIFT related business opportunities, and assist with regulatory or compliancy related requirements;
You action on-call customer support and standby duties, including to support occasional system tests or technical migration related activities;
You maintain the operational excellence of the Service Bureau operations to ensure service availability, quality of service, and total client satisfaction.
You have the following essential skills:
Validated experience with and knowledge of SWIFT and SWIFT software messaging applications, in particular Intercope BOX, gained in an operational hands-on function;
Minimum 10 years experience in electronic payments and messaging including high value payment systems gained at a large bank, payment system or equivalent payments company;
Experience in application development and scripting, and expert knowledge of Windows and Linux systems;
Process orientated and able to document processes;
Strongly team-minded, very quality and process driven, and customer focused;
Able to lead multiple ongoing projects and be flexible to handle changes that occur in a busy operational environment;
Desire to work on a wide range of challenging international projects;
English language skills are mandatory. Other languages are an advantage.
Why work at equensWorldline?
Our culture is informal. Within our company, teamwork and clarity are very important, as well as customer-focus and a result-oriented approach. And of coursepleasure in our work! We work closely together with our colleagues in the different countries. English is our common language. As a result you really experience that you are part of a European, international company.
If you wish to apply for this position, please click below to complete our online application form and attach your CV in either Word, rtf or text format.
equensWorldline does not discriminate on the basis of race, religion, colour, sex, age, disability or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements.
We are committed to making reasonable adjustments to the applications process for people with disabilities.