Spotzer is a rapidly growing, global digital marketing business, headquartered out of Amsterdam. By partnering with some of the worlds largest enterprises, we serve tens of thousands of small to medium businesses across the world by building their websites, launching their paid search campaigns and creating power content.
We are looking for a Quality Director with a passion to drive a culture of quality within our portfolio of digital products and structure relevant data to create meaningful insights to ensure continuous excellence.
The Quality Director is an essential role based in our Amsterdam office. The successful applicant will have good understanding of digital marketing strategies, trends and tactics in order to provide strategic and functional quality standards to our design, development, copy and proofreading teams while guiding and motivating them on a continuous improvement effort.
Developing technical solutions to improvement, and to advance Spotzers quality focus by defining, analysing and documenting requirements
Examine and ensure the quality standards of Spotzers product portfolio
Identify gaps in systems/processes and develop feasible plans for correction
Proactively improve the quality of Spotzers products through internal analysis, participation in process improvement, and interaction with key stakeholders to obtain constructive feedback
Develop strategies and project plans from the results of your analysis to improve systems and workflows
Driving the further development and utalisation of our internal Quality Assurance application, SpotOn
Work side by side with Commercial, Operations, IT and Product on a global scale
Providing feedback and direction to help develop automation, workflows and systems to improve quality
Provide training sessions to our internal Teams and Partners
Skills & Qualifications
Demonstrates the ability to plan, adapt and prioritise for results within a complex changing environment at both the individual and team levels
Working experience interacting with multiple local and international teams
Providing input into quality related product development
Proven strong relationship management experience
Previous managerial and project management experience
Supportive of colleagues and customers (internal & external) in a manner that respects each individual and contributes to effective team outcomes and overall quality
Bachelor’s degree in business, management Information Systems, computer science, or related field preferred
A passion for data analysis that will lead to meaningful insights
Excellent verbal, written, presentation, and interpersonal communication skills
How to apply
Spotzer is an Equal opportunity employer. If you think you meet these requirements and you are inspired to join a dynamic, international company that is growing rapidly, we look forward to your application letter and resume.