Finance and Economics Management & Business Others
1 - 3 Years
November 8, 2019
Quality Control Specialist KYC
As a Quality Control Specialist you will be based in Amsterdam on a 40 hours contract, and report hierarchically and functionally to the Global Risk & Quality Control Lead.
The Quality Control Specialist is a function in the Risk & Quality Control expertise team and is responsible for advising proactively on topics within the field of expertise, for working closely with the squads who implement the KYC guidance and for supporting the development of the methodology and guidance in an expertise area.
The KYC expertise is organized around three dimensions: a) expertise area, b) KYC-related regulation and c) customer segments. You will be responsible for:
Quality Control expertise area,
Financial Economic Crime (FEC), Foreign Account Tax Compliance Act (FATCA), Common Reporting Standards (CRS), Environmental and Social Risk (ESR) regulations,
You support the design and maintenance of the Global KYC Customer Process Control Standard (PCS) and Support Control Framework (SCF), Global KYC KCTP (Key Control Test Plans) and the Implementation (of the designed controls) Plan.
You support the development and maintenance of the Global KYC QA Standard Setting on behalf of the domain owners and ensure follow up on QA findings.
You provide business guidance and expert accreditation for the KYC platform via non-continuous expertise support for the global squads.
You provide expertise to any global project that requires your expertise.
Next to your field of expertise you are eager to learn about new relevant topics to further enlarge your scope of knowledge and expertise within the team.
You contribute to the ING One Agile Way of Working and safeguard the Orange Code
You ensure compliance with INGs policies and standards.
You stimulate cross-border interaction and alignment between people, expertise teams, squads, chapters, Front-Office organisations, and Service organisations both in central and local business lines.
You give and ask for constructive feedback.
We are looking for a new colleague with the following knowledge, expertise and skills:
Minimum 6 years of relevant work experience in the financial services industry, preferably within Wholesale Banking, Retail Banking, Risk, Finance or Information Technology.
Relevant track record of working in the area of KYC and thorough understanding of the current market and regulatory conditions and challenges that the financial industry faces.
Academic level and preferably a certification in FEC, FATCA, CRS, ESR or AML expertise areas.
Proactive, Can-Do, No Surprises and Positive mind-set. Overall you have a healthy work ethic and a willingness to collaborate.
Ability to facilitate decision-making to drive complex design issues to a conclusion.
Strong organisational sensitivity; ability to understand and take into account the underlying issues, opportunities and dynamics of an international organisation with multiple functional lines and one hierarchical line and deal with multiple (sometimes conflicting) interests.
Ability to work successfully in multiple countries and make sure these different cultures will work together as one team; taking into account different habits, beliefs, languages and time-zones, etc.
Ability to display style flexibility to teams and adapt plan, approach and behaviour to the different needs, cultures and situations.
Strong resilience; ability to navigate through ambiguity and simplify complexity without losing essence.
Ability to get people on board and ensure necessary buy-in from stakeholders.
Willing to travel 4 – 8 weeks per year.
Fluency in English.
We are offering:
a full time position
competitive salary based on your experience including a 13th month, holiday allowance and individual savings plan
27 holidays based on a 40 hour contract, 24 days on 36 hours
public transport pass
personal growth with many opportunities to develop yourself further
informal work environment with innovative colleagues who strive for the best