The International Group, a division within Wolters Kluwer Legal & Regulatory, is currently looking for an International Account Manager. Are you able to fully understand your customers needs and capable of translating those into business opportunities with new and existing clients? Do you have a proven track record as a sales professional being able to open new doors and close deals? If so, you might be the person were looking for!
As the International Account Manager you are responsible for managing your customers and prospects in several European countries. Your aim is to grow and maintain the commercial results by selling online legal content and solutions to the designated markets. You are a professional and serious partner to your customers across different cultures and able to create a position as consultant with your clients.
The International Group
You will be working for a company that is a leading provider of online research services for legal professionals engaged in cross-border, commercial law. Our product line includes market-leading services, such as Kluwer Arbitration, Kluwer Competition Law and Kluwer IP Law, and Kluwer International Tax Law. Our online services are used globally by law firms, corporate counsel, universities and other professionals requiring legal and compliance information.
Tasks and responsibilities
Based upon set targets, you are responsible for the sales strategy and results in your territory on retention and new business sales. You maximize opportunities using the complete International Group portfolio, including new product launches.
You create and execute your own sales strategy analyzing different customer types (retention and new business sales), market dynamics, product types and sales approaches.
Market insights & Customer Feedback
You generate market insights and customer feedback in order to improve the portfolio or create new business opportunities.
Sales performance management
You use the CRM to manage your sales calls, feedback, contacts and pipeline activity as well as creating proposals, e-mails and presentations for your customers according to company guidelines and set targets.
Education & Experience
Bachelor or Master degree (preferably with a legal focus)
At least 3 years of experience in international account management selling digital solutions and or products in a B2B environment
Experienced in working with commercial targets and bonus structures
The ability to sell complex professional services
The ability to sell to all levels within organizations
Experience working within a multi-division organization with various sales channels
Experience working independently with an entrepreneurial attitude in an international environment
Responding to customer inquiries and improve/maintain the relationship
Analyzing (CRM) data and identifying ways to improve performance
Integrating information from multiple sources
Giving presentations to varied audiences using various communication channels
Manage sales performance according to KPIs and targets
Report sales strategy, activity, pipeline management and results from the territory and create strategies to expand the business
Team player with a focus on creating positive working relationships
English language and at least one more language fluently (Dutch, German, Polish, Italian, Russian).
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
CRM software (specifically salesforce.com)
The International Group offers a challenging and diverse job that enables you to do business across borders within an innovative environment. You will be able to travel to the countries you manage, and develop and grow business, by yourself. This makes the job more than fulltime at times, but in return there is a good base salary and compensation plan (bonus). Also, additional terms as a phone, laptop and so forth are taken care of. Wolters Kluwer is rated as a Top Employer by CRF.