This client is responsible for a part of the mobile network in the Netherlands.
Purpose of role:
Direct supervision and control of all datacenter locations in regards to all field activities. Responsible for the status of assigned Datacenter and Fiber POP locations.
Direct supervision and control of all suppliers executing works in CUSTOMER datacenter and Fiber POP locations
Access control third parties to main CUSTOMER locations; review and monitor procedures
Monitoring of capacity of main support systems. Medium term planning of all support systems
Working according to main operational processes: Incident-, Problem-, Change- and Configuration Management. Also Preventive and Corrective maintenance is a daily task to maintain, plan and supervise
Give a Toolbox before every work starts to all subco. Register and update to responsible project owner
Monitoring and supervising of suppliers performing activities in CUSTOMER locations
24/7 technical support for CUSTOMER datacenters including environmental systems for Hub, Fiber POP. Telco operations
Controlling subco that do the initial installation of Core equipment on location in line with agreed working procedures/instructions.
Patching activities including ODF/DDF admin on instruction of higher level line support teams and responsible Network Infrastructure teams. Growth activities and capacity management on some core elements feedback to relevant teams.
Hands-on support and technical assistance for all support/engineering teams within/outside MS scope of work. Non-telco operations
Performs hands-on support on CUSTOMERs Datacenters and Core locations
Resolves faults independently on main Non-Telco systems (Power/UPS/Cooling machines, fire-control systems, cabling etc)
Analysis and reporting and resolution of reoccurring faults on main Non-Telco systems
Carries out required NT CUSTOMERs PM process activities on main Non-Telco systems and elements
Monitors and reports capacity. Initiate growth activities on main Non-Telco systems