Due to the rapid and continuous growth of the organisation, the tasks and duties of this role may evolve over time. You should be keen to develop and grow within the role and to take on additional challenges and responsibilities as they occur. In this role you report directly to the Area Manager Credit Control of Booking.com.
Key Responsibilities :
The Team Leader Credit Control will streamline and implement smarter processes within Credit Control with the Area Manager Credit Control. Clear objectives will be given in terms of:
Collection of open invoices
Cross functional communication
Increase growth of company
Improving cycle times like DSO, cash allocation and delivery of invoices
Due to these objectives, the Team Leader Credit Control will acquire an in−depth knowledge of Booking’s business and internal organization and will prepare him/her −self to a broader managerial role.
Key factors of success in this role are a very sharp understanding of the business priorities, strong transversal communication skills and, above all, the capacity to drive projects and reach the pre−set objectives, as well as people management skills.
Key focus points:
Manage work process skills
Drive progress within the organization through simple and targeted action plans. Implement short term loops of progress (= tackle the issues one by one at a high pace)
Be a clear leader and a role model for the team
Create best practice and share with peers
Be a business partner with hotels team on several different levels
Create an out−of−the−box mind set to improve customer payment behaviour and processes
Coaching sessions with team members
Be the owner of Key Performance Indicators like Current Collection, % received cash, within 30 days, 60 days and 90 days.
Ensure adherence to company policies and applicable governmental regulations.
Liaise with peers and stakeholders across the business to create successful roll outs
Ability to lead and coach a diverse and multicultural team.
Ability to analyze data and identify trends.
Managing and developing yourself and team
Strategic/longer term contribution
Functional technical skills
Subject matter expert
Travel will be part of the role
Skills & competencies:
Excellent English and German verbal and written communication skills
Ability to proactively drive the assigned projects and reach the preset objectives.
Advanced communication and transversal management skills.
Ability to recognize financial implications of business decisions and strategy.
Ability to work on complex problems where analysis of situations or data requires an in−depth evaluation of various factors.
Understanding of business practices and systems.
Facilitate and practice security and confidentiality of information.
Advance knowledge of Microsoft Office & SAP
Knowledge of audit and internal control issues.
Organizational change management skills.
Organizational design and effectiveness knowledge.
Process development skills.
Technical decision making skills.
Quality improvement skills.
Excellent teamwork skills.
Good presentation and interpersonal skills.
3−5 years’ experience in Finance or related field and with 1−2 years of management experience desirable
Interactions: Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers. Require the ability to change the thinking, mindset of or gain acceptance of others in sensitive situations.
The hiring company Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. Booking.com BV is looking for a Team Lead Credit Control − Germanics in Amsterdam, the Netherlands. All references to “Booking.com” refer to Booking.com BV.