Team Leader Order Management Location: /Hengelo, Netherlands/ Essential Functions: Project and Order Management handles ATO and ETO (engineering to order, Level II) and large scale projects (Level III) electrical systems for customers world−wide: LVS, MVS, Services and/or turn key projects, custom−made electrical systems and/or modifications world−wide.
Manage a group of 10−15 people in Order Management process (Level I, II or III) for ESS within the EMEA region, respecting the (national and international) valid procedures, guidelines and applicable law and rules & regulations to ensure timely availability of quotations and information to customers world−wide.
Lead, manage, inspire and motivate assigned team of Order Managers (level I, II or III), according to Eaton Leadership Model requirements and in line with the applicable HR policy;
Set priorities, if necessary, in close co−operation with Manager and Sales Country Organizations
Manage all aspects of orders for the standard or solution business (Level I, II or III)
Monitor quality and progress of work, check and approve work of subordinates (calculations, risk analysis, contracts, project planning, delivery and payment conditions) within authorization level and/or in close co−operation with manager
Continuously improve processes and procedures;
Stimulate change and improvement, assess proposals of subordinates as well as to propose change or improvement of processes to higher management;
Discuss with Sales Country Organizations and/or customers world−wide about order details, all in relations to quotation or order management, within given authority level;
Ensure timely and correct reporting to manager in accordance with applicable procedures and guidelines and ensure recording and traceability of data;
Comply with Eaton Business Systems and practices.
Basic Qualifications (Including Educational Requirements)
Good knowledge of Low and Medium Voltage products, i.e. switchgear, UPS, batteries, transformers, protection relays, SCADA/Automation etc.
* European tendering procedures
* Terms & Conditions, recognizing possible risks for the company
* General knowledge of electrical networks & systems
* Market and customer knowledge
* Knowledge of Engineering, Calculation and Manufacturing Methods, Tools and Systems
* Project/Order management and Quotations
* Leadership skills
* PC and installed software
* English language (v/w)
* Management and Leadership skills and social understanding
Eaton is a power management company with 2015 sales of $20.9 billion. Eaton provides energy−efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton has approximately 97,000 employees and sells products to customers in more than 175 countries. For more information, visit www.eaton.com. At Eaton, we see things differently. We see opportunities to innovate, go above and beyond, and we work hard because what we do reflects who we are. If you see things differently—if you’re determined, motivated and focused on improving the world around you—then it’s time to see where a career at Eaton can take you. For more information, visit www.eaton.com/careers. Eaton is an Equal Opportunity and Affirmative Action Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job−related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.