As an intern, you will be part of BESTSELLER’s Global Service desk, which currently consist of 51 employees but also you will be a member of the local office so must adhere to local guidelines relating to welfare of workspace and welfare of colleagues. In Global Service Desk we support all BESTSELLER brands in growing and optimizing activities in an open, dynamic and international environment where each day brings new and interesting challenges. We work in a very friendly, informal and cooperative culture, welcoming and respecting each colleague’s ideas and input to the development and growth of the business.
You will become a member of the Global Service Desk team servicing both the Bestseller offices and Bestseller Stores around Europe whilst also maintaining a local presence for any local IT needs within Amstelveen. We want the Internship to benefit your studies also so a keen focus on your current projects in school will be maintained also.
SPECIFICALLY YOU WILL:
Register, handle and complete incoming incident/requests in Service Now
Login Daily to the Zydesk phone system to receive calls from both Users and Stores
Remotely assisting Stores when systems are down
Work closely with local and colleagues abroad
Take part in the Onboarding program
Maintain current business practices including (SPOC.. Single Point Of Contact)
Ideally the Internship requires someone with a passion for Teamwork but also with an ability to work on their own. We are looking for people who interested in working with Citrix, MS365 and many other applications and systems. The internship will mirror a lot of the aspects of the job carried out by the supporters in Global Service Desk so will provide excellent knowledge of the workings of a busy service desk environment.
WHY DO YOUR INTERSHIP AT BESTSELLER?
Besides being a challenging and inspiring place to work, we offer great benefits and a great work atmosphere with emphasis on delivering results while having a great time. To mention a few of our benefits, we offer an internship compensation, excellent daily lunch, and discount on our products.
We look forward to hearing from you! Please apply directly using the apply button below.
BESTSELLER represents the female brands VERO MODA, NOISY MAY, Y.A.S, VILA, OBJECT COLLECTORS ITEM, SELECTED FEMME, ONLY, ONLY PLAY, JACQUELINE de YONG, JUNAROSE, PIECES and MAMALICIOUS, the male brands JACK & JONES, ONLY & SONS and SELECTED HOMME and the kids brand NAME IT and LMTD.