In this role, you will be leading the Finance Administration team and will have the exciting opportunity to explore the different functions in Finance/Credit Control within Booking.com working closely with the Global Finance Operations Management. You will be responsible of the Finance Administration team performance and main activities will be related supporting credit control operations.
As a Team Leader, it is your responsibility to understand the business needs of your stakeholders, formulate the right questions and ensure processes are effective to avoid bottleneck.
Due to the rapid and continuous growth of the organization, the tasks and duties of this role may evolve over time. You should be keen to develop and grow within the role and to take on additional challenges and responsibilities as they occur. In this role you report directly to the Global Billing Manager.
The Team Leader FA will streamline and implement smarter and scalable processes within Global Finance Operations (GFO) and Credit Control to support the mission of Booking.com by efficiently translating business transactions into timely, accurate, clear and complete financial information.
Clear goals will be given in terms of:
Be able to identify any revenue or compliance risk on the financial administrator processes
Direct Debit and SEPA mandate
Credit and Debit Note
Finance Administration operations
Cross functional communication
Key factors of success in this role are a clear understanding of the credit control procedures, clear and effective transversal communication skills and people management skills.
Liaise with stakeholders is a key element of your daily work, to ensure to get the technical and tooling needs of the team prioritized and worked on.
Be responsible for part of the team’s workload, both on a higher overview and priority level and in terms of technical and operational details
Find ways to optimize execution and improve efficiency
Frequently communicate with other teams and departments, as well as external partners, representing the team in stakeholder meetings and discussions
Manage escalations and take ownership of situations to ensure speedy resolutions and effective communication to all stakeholders
Manage the workload distribution amongst the team, and encourage high levels of performance in line with strict deadlines and quality standards
Be an effective Change Manager, leading the team through periods of change, displaying motivating and encouraging behaviors
Conduct quarterly performance conversations and end−of−year appraisals
Create and support an environment orientated to open communication, creative thinking, cohesive team effort and trust
Be involved in the recruiting process of new team members
Enthusiastic, service minded and motivating team leader
Be a role model for the Booking.com values
Excellent English verbal and written communication skills
Degree in Finance or related
3+ years’ experience in Finance or related field and with min. 2 years of people management experience
Ability to proactively drive the assigned projects and reach the preset objectives
Advanced communication and transversal management skills
Ability to recognize financial implications of business decisions and strategy
Ability to work on complex problems where analysis of situations or data requires an in−depth evaluation of various factors
Facilitate and practice security and confidentiality of information
Organizational change management skills
Organizational design and effectiveness knowledge
Process development skills
Excellent teamwork skills
The hiring company Booking.com International BV is one of Booking.com BV’s and/or BookingSuite BV’s support companies in Netherlands. Booking.com International BV is looking for a Finance Administration Team Leader. Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com’s™ newly established Accommodation Marketing Services division. All references to “Booking.com” refer to Booking.com BV.