Finance and Economics Management & Business Others Marketing and PR
1 - 3 Years
November 13, 2017
About the Company PVH Corp.
With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues. We own the iconic Calvin Klein, Tommy Hilfiger, Van Heusen, IZOD, ARROW, Speedo*, Warner’s and Olga brands and market a variety of goods under these and other nationally and internationally known owned and licensed brands.
PVH Europe is home to the global headquarters of Tommy Hilfiger and the European offices of Calvin Klein. The company is founded on a dynamic and fast-paced work environment that’s fueled by passion, creativity and an entrepreneurial spirit.
Tommy Hilfiger is one of the world’s leading designer lifestyle brands, internationally recognized for celebrating the essence of “classic American cool” style. Founded in 1985, Tommy Hilfiger delivers premium styling, quality and value to consumers worldwide with a breadth of collections including Hilfiger Collection , Tommy Hilfiger Tailored , men’s, women’s and kids’ sportswear, Tommy Hilfiger Denim , accessories, and footwear. In addition, the brand is licensed for a range of products, including fragrances, eyewear, watches and home furnishings. Tommy Hilfiger, which was acquired by PVH Corp. in 2010, has more than 17,000 associates worldwide and an extensive distribution network in over 115 countries and 1,600 retail stores. Global retail sales of the Tommy Hilfiger brand were US $6.5 billion in 2015.
Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses.
Founded in 1968 by Calvin Klein and his business partner Barry Schwartz, we have built our reputation as a leader in American fashion through our clean aesthetic and innovative designs. Global retail sales of Calvin Klein products exceed $8 billion in 2015 and were distributed in [over] 110 countries. Calvin Klein employs over 10,000 associates globally. In 2003, we were acquired by PVH Corp., one of the largest apparel companies in the world.
* The Speedo brand is licensed for North America and the Caribbean in perpetuity from Speedo International Limited.
Department Information The Omnichannel Transformation Department drives the change of the organization towards an omnichannel consumer experience.
The department’s objective is to create a seamless consumer experience across all distribution channels thereby connecting online and offline channels as well as elevating the in-store digital consumer experience. The team researches new trends and ideas, evaluates them and decides based on strategic fit to both our brands about implementation scope, timelines and implications on the omnichannel roadmap.
The responsibilities encompass to build the digital tools consumers are interacting with as well as building the back-end omnichannel processes and systems behind needed as a foundation. The biggest achievement so far is the implementation of the solution in our global Tommy Hilfiger Store in London as well as multiple deployments across Europe. The team is constantly improving and further developing new tools based on quantitative and qualitative learnings.
The department strongly contributes to the company’s vision to maximize consumer focus and be one of the leading innovative companies within its industry.
The success of the department is based on the effort and collaboration of many other teams across the organization which are all part of the company’s omnichannel journey. The omnichannel team facilitates and orchestrates the initiates from a business perspective until complete operational implementation as well as guides the cross-functional teams.
Are you passionate about retail, eCommerce, consumer experience, digital technology and it’s potential to change the fashion industry? Would you like to be part of the team that will design and implement the omnichannel vision at PVH? Then this is the role for you!
Position Description The Business Analyst supports the entire Omnichannel Department in all analytical and reporting related activities in order to create meaningful and actionable insights for the business. With the implementation of the Omnichannel and Store of the Future programs the team is generating data which is new to the business and needs to be structured and integrated into the wider organization. The responsibilities encompass mainly the creation of operational reporting including its further development based on the changing business environment/ consumer behavior, provide recommendations / action plan to the business, ad-hoc analysis, development of new KPIs, integration of the data into the companies reporting systems as well as business cases carried out in the department.
Design and deliver daily/ weekly/ monthly reports to gain insights on Omnichannel KPIs, new service concepts, usage and success of innovative digital solutions: conceptual design, requirement gathering, implementation, distribution, analysis and continuous improvement phases.
Bundle analytical capabilities, drive and formalize analysis, provide decision-making support to further develop cross-channel strategies and provide business insights for multiple stakeholders.
Lead part of business case analysis to support investment decision for projects: Identify and formalize data sources, hypotheses, analysis concepts and financial modeling.
Responsible for implementing tools to increase the customer service and store performance.
Work on projects/ reporting across channels to further shape the companies Omnichannel Reporting capabilities and landscape to drive the companies shift towards an Omnichannel mindset.
Introduce new KPIs and reports across Europe to grow sales and profitability.
Work in close cooperation with European country teams to gather best practices and new requirements.
Drive the standardization of KPIs, challenge existing reporting practices and drive automation of reporting processes across multiple systems and channels.
Perform ad hoc data insight requests and business case simulations.
Be the go-to person within the department for all analytical and reporting matters.
Prepare management presentations.
Educational requirements: University, with an economic /business /finance or consulting focus
2-3 years’ work experience within a Business Analyst role, ideally with experience in eCom and/or Retail and/or Omnichannel or within an end consumer focused, fast changing, new technology driven environment
Excellent analytical, conceptual, and structured problem-solving skills
Excellent MS-Office skills especially in Excel and Power point (VBA is a plus)
Affinity with Systems and data handling (knowledge of SAP HANA and SAP BW is a plus)
Be able to work with a high degree of autonomy
Ambitious, motivated to go the extra mile and be able to perform in a high demanding work environment
Hands on mentality with a strong sense of ownership: need to be self-starter, proactive and able to get things done
Excellent organizational skills to juggle many tasks without losing sight of the highest priority items. Ability to stay focused under pressure, prioritizing and managing multiple tasks simultaneously in a fast-paced environment.
Ability to convey and report clearly, accurately and concisely through written and verbal communication
Excellent written and spoken language skills in English and ability to work in multi-cultural & multi-lingual environment
Interest in E-Commerce, Retail and Fashion, fast changing consumer behavioral trends, new innovations, technological evolution
High standard of ethics, integrity and confidentiality